Why is my RSVP not working?
Troubleshoot common issues when guests can't access or submit their RSVP.
Plan requirement: Standard or Pro plan
Short answer: Check that RSVP is enabled, the guest is on your list, and the form hasn't been closed.
Common issues and solutions
"I can't find my name"
The guest may not be on your list or is searching with a different name:
- Check if they're in your guest list
- Verify the spelling of their name
- They may need to search by a nickname or formal name
- Check if they're listed under their household name
"The form is closed"
Your RSVP deadline may have passed:
- Check your RSVP deadline setting
- Extend the deadline if needed
- Or manually add their response
"I can't submit my response"
All required questions must be answered
Check for error messages on the form
Try a different browser or device
Clear browser cache and try again
RSVP page not loading
Check that your site is published
Verify the RSVP is enabled in settings
Test with a different browser
Testing your RSVP
Add yourself as a test guest
Go through the full RSVP process
Verify everything works correctly
Delete the test entry when done
Tips
Test your RSVP before sending invitations
Keep the guest search flexible (partial name matching)
Check that all guests are properly added to your list
Respond to guest issues quickly so they can complete their RSVP
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