Can guests RSVP using their email instead of name?
Learn about the different ways guests can identify themselves when RSVPing.
Plan requirement: Standard or Pro plan
Short answer: Guests typically look up their name to RSVP, but you can also enable RSVP by email address in your settings.
Default: RSVP by name
By default, guests RSVP by:
1. Entering their first and last name
2. System finds them in your guest list
3. They complete the RSVP form
RSVP by email option
If enabled, guests can also:
1. Enter their email address
2. System matches to their guest record
3. Proceed with their RSVP
Enabling RSVP by email
Go to RSVP > Form
Click RSVP settings
Find the Find guests by dropdown
Select Email address
Click Save changes
When email RSVP helps
Consider enabling this when:
- Guests have common names
- You have many guests with similar names
- Cultural naming conventions vary
- Guests are unsure how their name is listed
Requirements for email RSVP
For this to work:
- Guests must have an email in your system
- The email must match exactly
- Each guest needs a unique email
Handling name lookup issues
If guests can't find themselves by name:
- Check for spelling variations
- Add alternate names/nicknames
- Try email lookup as backup
- Contact them with their exact name as listed
Tips
Ensure all guests have emails in your system before enabling
Test both lookup methods yourself
Include instructions on your RSVP page
Have a backup plan for guests without email addresses
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