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Setting up DNS on Name.com

Step-by-step instructions for connecting your Name.com domain to WedSites.

Written by Brian
Updated today

Setting up DNS on Name.com

Step-by-step instructions for connecting your Name.com domain to WedSites.

If you registered your domain with Name.com, follow these steps to add the DNS records needed to connect it to your WedSites wedding website.

Before you start

Make sure you've added your domain to WedSites first. Go to Settings > General and enter your custom domain, then save. Then come back here to set up your DNS records.

You'll need access to your Name.com account. Make sure you can log in and that you have permission to manage DNS for your domain.

DNS records you need to add

You'll be adding these two records to your Name.com domain:

Record Type

Host

Points To / Target

TTL

A (Address)

@

37.16.10.26

3600

CNAME (Alias)

www

domains.wedsites.com

3600

Important: You only need the A record if you're using an apex domain (like yourwedding.com). You only need the CNAME if you're using a subdomain (like www.yourwedding.com). We recommend adding both so both versions of your domain work.

Step-by-step instructions

Step 1: Log in to Name.com

Go to name.com and sign in to your account.

Step 2: Navigate to domain management

  1. You'll see your domains listed on the dashboard after logging in

  2. Click on the domain you want to configure

  3. This opens your domain's details page

Step 3: Open DNS records

  1. Click DNS Records in the left sidebar (or look for a Manage DNS Records link)

  2. You should see a list of your current DNS records and a form to add new ones

Step 4: Check for existing A records

Look for any existing A records with your domain name in the list.

If you see existing A records for the root domain:
- You need to delete any A records that don't point to 37.16.10.26
- Having multiple A records causes your domain to only work sometimes
- Click the trash icon or Delete button next to each conflicting record

Common conflicting records to look for:
- Name.com default A records (parking page)
- Old hosting A records
- Website builder A records

Step 5: Add the A record

  1. In the DNS record form at the top or bottom of the page, fill in the fields:

    • Type: A

    • Host: Leave blank (Name.com uses blank for the root domain)

    • Answer: 37.16.10.26

    • TTL: 300 (Name.com default) or change to 3600

  2. Click Add Record

Step 6: Add the CNAME record

  1. Fill in the fields for a new record:

    • Type: CNAME

    • Host: www

    • Answer: domains.wedsites.com

    • TTL: 300 or change to 3600

  2. Click Add Record

Using a custom subdomain? If you're using something like wedding.yourwedding.com instead of www, replace "www" with "wedding" in the Host field.

Step 7: Verify your records

After adding, scroll through the DNS records list to confirm both records appear:
- An A record for the root domain pointing to 37.16.10.26
- A CNAME record for www pointing to domains.wedsites.com

Make sure there are no duplicate A records for the root domain.

After adding the records

Wait for DNS propagation. Name.com DNS changes typically take 15 minutes to a few hours to fully propagate. Name.com is generally fast with DNS updates.

SSL certificate is automatic. Once your domain connects, we'll automatically add an SSL certificate so your site works with https. This happens within a few hours of your domain connecting.

Test your domain. After waiting, try visiting your domain in a browser. You should see your wedding website!

Troubleshooting

Domain not working after several hours?
- Double-check that you entered the DNS records exactly as shown above
- Make sure you deleted any conflicting A records
- Verify you clicked Add Record for each record
- Check that you entered your domain in WedSites under Settings > General

Still seeing a parking page?
- Delete all default A records that don't point to 37.16.10.26
- Check for URL forwarding in your domain settings and disable it
- Try clearing your browser cache or testing in incognito mode

Host field confusion?
- Name.com uses a blank Host field for the root domain
- Don't type @ or your full domain name — just leave it blank for the A record
- For the CNAME, type just "www" — not "www.yourwedding.com"

CNAME issues?
- Make sure the Host is "www" and not blank
- Verify the Answer field is exactly: domains.wedsites.com
- Check that you don't already have a CNAME for www — delete the old one first

Need to verify DNS setup?
- Go to dnschecker.org
- Enter your domain and select "A" record type
- You should see 37.16.10.26 in the results

Name.com-specific notes

Blank host for root domain: Name.com uses a blank (empty) Host field to represent the root domain. Don't type @ — just leave the field empty when adding the A record.

Low default TTL: Name.com defaults to a TTL of 300 seconds (5 minutes), which is lower than most registrars. This means DNS changes propagate quickly. You can leave it at 300 or change it to 3600 — both work fine.

Clean interface: Name.com has one of the more straightforward DNS management interfaces. Records are added inline on the DNS Records page — there's no separate editor or pop-up.

URL forwarding: If you have URL forwarding set up for your domain, it can conflict with DNS records. Disable URL forwarding in your domain settings before adding custom DNS records.

Email hosting: If you use Name.com for email, your MX records are separate and won't be affected by adding these A and CNAME records.

DNSSEC: If you've enabled DNSSEC on your domain, DNS changes may take longer to propagate. DNSSEC won't prevent the records from working, but propagation can be slower.

Related articles

Need help?

If you're having trouble with Name.com DNS settings, reach out to our support team and we'll help you get your domain connected!

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