Step-by-step instructions for connecting your 123-reg domain to WedSites.

If you registered your domain with 123-reg, follow these steps to add the DNS records needed to connect it to your WedSites wedding website.

Make sure you've added your domain to WedSites first. Go to Settings > General and enter your custom domain, then save. Then come back here to set up your DNS records.

You'll need access to your 123-reg control panel. Make sure you can log in and that you have permission to manage DNS for your domain.

You'll be adding these two records to your 123-reg domain:

Important: You only need the A record if you're using an apex domain (like yourwedding.com). You only need the CNAME if you're using a subdomain (like www.yourwedding.com). We recommend adding both so both versions of your domain work.

Go to 123-reg.co.uk and sign in to your control panel.

Look for any existing A records in the list.

If you see existing A records for @:
- You need to delete any A records that don't point to 37.16.10.26
- Having multiple A records causes your domain to only work sometimes
- Click the Delete or Remove button next to each conflicting record

Common conflicting records to look for:
- 123-reg default parking page A records
- Website builder A records
- Old hosting A records

Using a custom subdomain? If you're using something like wedding.yourwedding.com instead of www, replace "www" with "wedding" in the Hostname field.

After saving, check the DNS records list to confirm both records appear:
- An A record for @ pointing to 37.16.10.26
- A CNAME record for www pointing to domains.wedsites.com

Wait for DNS propagation. 123-reg DNS changes typically take 15 minutes to 24 hours to fully propagate.

SSL certificate is automatic. Once your domain connects, we'll automatically add an SSL certificate so your site works with https. This happens within a few hours of your domain connecting.

Test your domain. After waiting, try visiting your domain in a browser. You should see your wedding website!

Domain not working after several hours?
- Double-check that you entered the DNS records exactly as shown above
- Make sure you deleted any conflicting A records
- Check that you entered your domain in WedSites under Settings > General

Still seeing 123-reg parking page?
- Delete all default A records for the root domain
- Check if your domain has a website builder connected and disconnect it
- Try clearing your browser cache or testing in incognito mode

Can't find DNS management?
- Go to Domain names > click Manage next to your domain > scroll to Advanced domain settings > Manage DNS
- If you don't see this option, your domain may be using third-party nameservers — check the nameservers section first

CNAME issues?
- Make sure the Hostname is "www" and not "@"
- Verify the Destination field is exactly: domains.wedsites.com
- Check that you don't already have a CNAME for www — delete the old one first

Need to verify DNS setup?
- Go to dnschecker.org
- Enter your domain and select "A" record type
- You should see 37.16.10.26 in the results

UK-focused registrar: 123-reg is the UK's largest domain registrar. Their interface and support are geared toward UK customers.

Website builder conflict: If you're using 123-reg's website builder, it manages DNS automatically. Disconnect or deactivate the website builder before adding custom DNS records.

Nameservers: For DNS records managed through 123-reg to work, your domain must use 123-reg's nameservers. If you've changed nameservers to another provider, manage DNS there instead.

Email hosting: If you use 123-reg for email, your MX records are separate and won't be affected by adding these A and CNAME records.

If you're having trouble with 123-reg DNS settings, reach out to our support team and we'll help you get your domain connected!