Step-by-step instructions for connecting your SiteGround domain to WedSites.

If you registered your domain with SiteGround or manage your domain's DNS through SiteGround, follow these steps to add the DNS records needed to connect it to your WedSites wedding website.

Make sure you've added your domain to WedSites first. Go to Settings > General and enter your custom domain, then save. Then come back here to set up your DNS records.

You'll need access to your SiteGround account. Make sure you can log in and that you have permission to manage DNS for your domain.

You'll be adding these two records to your SiteGround domain:

Important: You only need the A record if you're using an apex domain (like yourwedding.com). You only need the CNAME if you're using a subdomain (like www.yourwedding.com). We recommend adding both so both versions of your domain work.

Go to siteground.com and sign in to your account.

If your domain uses SiteGround's nameservers, you'll see the full DNS zone editor. If your domain is pointed to SiteGround hosting, you can also access DNS via Site Tools:
1. Go to Websites > click Site Tools for your site
2. Navigate to Domain > DNS Zone Editor

Look for any existing A records for the root domain.

If you see existing A records for @:
- You need to delete any A records that don't point to 37.16.10.26
- Having multiple A records causes your domain to only work sometimes
- Click the Delete button next to each conflicting record

Common conflicting records to look for:
- SiteGround hosting A records (pointing to your SiteGround server)
- Default A records created when the domain was added to hosting

Using a custom subdomain? If you're using something like wedding.yourwedding.com instead of www, replace "www" with "wedding" in the Name field.

After saving, check the DNS records list to confirm both records appear:
- An A record for @ pointing to 37.16.10.26
- A CNAME record for www pointing to domains.wedsites.com

Wait for DNS propagation. SiteGround DNS changes typically take 15 minutes to a few hours to fully propagate.

SSL certificate is automatic. Once your domain connects, we'll automatically add an SSL certificate so your site works with https. This happens within a few hours of your domain connecting.

Test your domain. After waiting, try visiting your domain in a browser. You should see your wedding website!

Domain not working after several hours?
- Double-check that you entered the DNS records exactly as shown above
- Make sure you deleted any conflicting A records
- Verify the domain's nameservers point to SiteGround (if managing DNS here)
- Check that you entered your domain in WedSites under Settings > General

Still seeing SiteGround hosting page?
- Delete the SiteGround hosting A records that point to their servers
- You may need to remove the domain from your SiteGround hosting plan first
- Try clearing your browser cache or testing in incognito mode

Site Tools vs Services area?
- SiteGround has two places to manage DNS: the Services > Domains area and Site Tools > Domain > DNS Zone Editor
- If your domain is registered with SiteGround, use the Services area
- If your domain is pointed to SiteGround hosting, either location works

CNAME issues?
- Make sure the Name is "www" and not blank or "@"
- Verify the Value field is exactly: domains.wedsites.com
- Check that you don't already have a CNAME for www — delete the old one first

Need to verify DNS setup?
- Go to dnschecker.org
- Enter your domain and select "A" record type
- You should see 37.16.10.26 in the results

Site Tools interface: SiteGround uses their custom Site Tools interface (not cPanel). The DNS Zone Editor is found under Domain > DNS Zone Editor in Site Tools.

Hosting conflict: If your domain is connected to a SiteGround hosting plan, SiteGround automatically creates A records pointing to their servers. You'll need to delete these records (or remove the domain from hosting) before your custom A record will work.

Nameservers: SiteGround's nameservers are typically ns1.siteground.net and ns2.siteground.net. For DNS records managed through SiteGround to work, your domain must use SiteGround's nameservers. If you've changed nameservers, manage DNS at that provider instead.

Email hosting: If you use SiteGround for email, your MX records are separate and won't be affected by adding these A and CNAME records.

If you're having trouble with SiteGround DNS settings, reach out to our support team and we'll help you get your domain connected!