Get help from the WedSites team when you have questions or issues.
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Short answer: Click the chat icon (Chat with us) in the top bar of your dashboard, or open your profile menu for Help desk and Chat with us. You can also email support.
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Live chat:
- Click the chat icon (Chat with us) in the top bar of your dashboard
- Or open your profile menu (your name in the top bar) and click Chat with us
- Type your question to start a conversation
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Email:
- Send email to support address
- Include your account details
- Describe your issue clearly
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Help center:
- Open your profile menu and click Help desk to go to help.wedsites.com
- Search the guides first, they may answer your question immediately
- Find guides and tutorials
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Reach out for:
- Technical issues you can't resolve
- Billing questions
- Feature questions
- Account problems
- Bug reports
- General questions
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To speed up your support request:
- Include your account email
- Describe the problem clearly
- Share screenshots if relevant
- Note what you've already tried
- Include error messages if any
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The team replies to chat messages and emails as soon as possible. There is no guaranteed response time.
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