Step-by-step instructions for connecting your Cloudflare-managed domain to WedSites.
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If your domain's DNS is managed by Cloudflare, follow these steps to add the DNS records needed to connect it to your WedSites wedding website.
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Make sure you've added your domain to WedSites first. Go to Settings > General and enter your custom domain, then save. Then come back here to set up your DNS records.
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You'll need access to your Cloudflare account. Make sure you can log in and that you have permission to manage DNS for your domain.
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Note about Cloudflare: Cloudflare is a DNS provider and CDN service, not a domain registrar. Your domain may be registered elsewhere (like Namecheap or GoDaddy) but use Cloudflare for DNS management.
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You'll be adding these two records to your Cloudflare DNS:
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Important: Which records you need depends on your domain. If you're using an apex domain (like yourwedding.com), add both records so that yourwedding.com and www.yourwedding.com both work. If you're using a subdomain (like wedding.yourwedding.com), add the CNAME record only — the A record would point your whole domain at WedSites, which isn't what you want.
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Critical: Disable Cloudflare proxy (orange cloud). You must set both records to "DNS only" (gray cloud icon). If you leave the proxy enabled (orange cloud), your domain won't connect to WedSites.
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Go to cloudflare.com and sign in to your account.
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This will take you to the domain overview page.
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Look through your DNS records for any existing A records with @ or your root domain name in the Name column.
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If you see existing A records for @:
- You need to delete any A records that don't point to 37.16.10.26
- Having multiple A records causes your domain to only work sometimes
- Click Edit on each conflicting record, then click Delete
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Common conflicting records to look for:
- Cloudflare parking page A records
- Old website hosting A records
- Multiple A records with different IP addresses
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Using a subdomain like wedding.yourwedding.com? Skip this step. Your domain only needs the CNAME record in the next step.
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Important: Make sure the cloud icon is gray (DNS only), not orange (Proxied). The orange cloud will prevent your domain from connecting to WedSites.
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Using a custom subdomain? If you're using something like wedding.yourwedding.com instead of www, replace "www" with "wedding" in the Name field. This is the only record you need for a subdomain.
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Important: Again, make sure the cloud icon is gray, not orange.
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After saving both records, look at your DNS records list and confirm:
- Both the A record and CNAME record show a gray cloud icon
- If you see orange clouds, click on each record and toggle the proxy status to "DNS only"
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Wait for DNS propagation. Cloudflare's DNS changes usually take effect very quickly (often within 5-10 minutes), but it can take up to 24 hours in some cases.
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SSL certificate is automatic. Once your domain connects, we'll automatically add an SSL certificate so your site works with https. This happens within a few hours of your domain connecting.
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Test your domain. After waiting, try visiting your domain in a browser. You should see your wedding website!
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Domain not working?
- Most common issue: Proxy is enabled (orange cloud). Go back and make sure both records show gray clouds.
- Double-check that you entered the DNS records exactly as shown above
- Make sure you deleted any conflicting A records for @
- Verify you entered your domain in WedSites under Settings > General
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Getting "Error 1014: CNAME Cross-User Banned"?
- This happens when the proxy (orange cloud) is enabled
- Edit your records and toggle to "DNS only" (gray cloud)
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SSL certificate issues?
- If you're using Cloudflare's SSL, it might conflict with WedSites SSL
- With proxy disabled (gray cloud), this shouldn't be an issue
- Make sure SSL/TLS mode is not set to "Flexible" in Cloudflare
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Still showing old website?
- Clear Cloudflare's cache: Go to Caching > Configuration > Purge Everything
- Wait a few minutes and try again
- Clear your browser cache or test in incognito mode
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Need to verify DNS setup?
- In Cloudflare, you can see DNS records immediately after saving
- For external verification, use dnschecker.org
- Enter your domain and select "A" record type
- You should see 37.16.10.26 in the results
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Proxy status (orange vs gray cloud):
- Orange cloud = Cloudflare's proxy and CDN features are active
- Gray cloud = DNS only (what you need for WedSites)
- You can't use Cloudflare's proxy with third-party hosting like WedSites
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CNAME flattening:
- Cloudflare supports CNAME flattening, but for WedSites we still recommend using an A record for your apex domain
- The A + CNAME combination ensures maximum compatibility
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Page Rules:
- If you have Cloudflare Page Rules set up for your domain, they won't apply when proxy is disabled
- Make sure you don't have redirect rules that might interfere
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Cloudflare SSL:
- When proxy is disabled, Cloudflare's SSL certificate isn't used
- WedSites provides SSL automatically, so you don't need to configure anything
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If you're stuck or something isn't working, reach out to our support team and we'll help you get your domain connected!
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