Tracking settings
Learn how to customize your email tracking list display including email details, content, and engagement metrics.
Control which columns appear in your email tracking list to focus on the metrics and details that matter most for monitoring your email campaigns.
Plan requirement: Standard or Pro plan
How to access settings
Go to Sending > Tracking
Click Settings
Toggle columns on or off
Click Save changes
Column visibility
Email details
Summary - Brief preview of the email content to help you identify which email it is
Recipient - Name of the guest who received the email
Email - Email address where the message was sent
Status - Current delivery status (delivered, bounced, etc.)
Email content
Button link - The URL of the call-to-action button in the email
Button text - The text displayed on the button
These columns are useful if you're testing different button text or tracking which links guests are clicking.
Engagement metrics
Sent - Date and time the email was sent
Delivered - Date and time the email was delivered to the recipient's inbox
Opened - Date and time the email was first opened (if tracking is available)
Clicked - Date and time a link in the email was clicked (if tracking is available)
These metrics help you understand how guests are engaging with your emails.
Tips
Focus on engagement for campaigns. When tracking invitation emails or reminders, show Opened and Clicked columns to see who's engaging with your content and who might need a follow-up.
Use status for troubleshooting. If guests report not receiving emails, the Status column helps you identify delivery issues like bounces or spam filtering.
Track button performance. If you're testing different call-to-action buttons, display Button link and Clicked columns to measure which buttons perform better.
Minimal view for quick checks. Hide columns you don't need to make the list easier to scan. For a quick overview, just show Recipient, Sent, and Opened.
Use sent dates for follow-ups. The Sent column helps you identify guests who received an email a while ago but haven't responded yet.
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