How do I send one email per household?
Send one email that addresses an entire household, even when only one person has an email address.
Plan requirement: Standard or Pro plan
Short answer: Emails are always sent to individual guests, but you can address the whole household by using merge tags like [guests] or [household] in your ecard text. To avoid duplicate emails within a household, only add an email address for one member.
How sending works with households
Emails are sent to each guest who has an email address. There is no separate "send to household" option. To effectively send one email per household:
Add an email address to only one member of each household — typically the primary contact
Use household merge tags in your ecard text so the email addresses everyone
This way, the household receives a single email that speaks to all members.
Using merge tags to address households
Instead of [firstname] (which only shows the recipient's name), use:
[guests]— lists all guest names in the household (e.g., "Michael and Sarah")[household]— uses the household name (e.g., "The Smiths")
Example
Your ecard text:
Dear [guests], you are invited to celebrate with us!
What the recipient sees:
Dear Michael and Sarah, you are invited to celebrate with us!
Tips
Set up households before sending so merge tags work correctly
Only one household member needs an email address to receive the email
Use
[guests]for a personal tone or[household]for a more formal tonePreview your ecard to check that merge tags display correctly
Guests can still RSVP individually even when one person receives the household email
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