14-day money-back guarantee on eligible plans gives you time to ensure the platform works for your wedding.
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WedSites offers a 14-day money-back guarantee on eligible plans, giving you time to ensure the platform works for your wedding needs.
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If you're not satisfied with WedSites within 14 days of your purchase, you can request a full refund, no questions asked.
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The guarantee gives you time to:
- Explore all the features
- Set up your website
- Test the tools
- Decide if WedSites fits your needs
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If it doesn't work out and we can't help resolve your issues, you get your money back.
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The guarantee period starts on your purchase date. You have 14 days from that date to request a refund.
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After 14 days, the guarantee expires. Plan accordingly if you want the option to request a refund. Don't wait until day 15 to seriously evaluate the platform.
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Most plans include the 14-day money-back guarantee. You'll see guarantee information during the signup process.
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Some promotional or special pricing may have different refund terms, so check the specific details when you purchase.
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Request your refund yourself, any time within the 14-day window, at wedsites.com/refunds — no need to contact support:
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If something isn't working right, support is still happy to help you fix it first — but you don't need to go through them to get a refund.
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Purchased on or before July 12, 2026? The self-service refund page at wedsites.com/refunds is only available for purchases made after July 12, 2026. If you purchased on or before that date, please submit your refund request using this form instead.
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Your refund is processed immediately to your original payment method (the same credit card or payment method you used for purchase).
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Bank processing times vary, but you should see the refund within 5-10 business days after it's processed.
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Refunding a plan purchase reverts your account to the plan it had before that purchase (or the trial plan, if it was your only purchase) — your website goes offline if that means no paid plan. Refunding an extended hosting purchase reduces your hosting period by the amount you purchased, without changing your plan.
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Export any data you want to keep before requesting a refund.
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Wedding planning is stressful enough without worrying about committing to software that might not work for you. The guarantee removes that risk.
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We're confident WedSites will work for most couples, but we understand every wedding is different. The guarantee lets you try risk-free.
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Found a different solution. Sometimes couples discover a free option or already-purchased tool that better fits their needs.
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Technical issues. Occasionally platform compatibility or technical problems make WedSites difficult to use for specific situations.
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Feature mismatch. Sometimes the features don't quite match what someone needs for their specific wedding situation.
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Changed plans. Wedding plans change. Maybe the couple breaks up, postpones indefinitely, or decides to elope without the website.
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To make the most of your 14-day guarantee period:
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Start immediately. Don't purchase and then wait a week to start. You'll waste valuable evaluation time.
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Explore thoroughly. Test all the features relevant to your needs. Set up a test website, add some guests, try the RSVP form.
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Ask questions. If something doesn't work how you expected, contact support. Often confusion resolves quickly with help.
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Evaluate honestly. Will this actually work for your wedding, or are you just hoping it will improve? Be honest about whether it's the right fit.
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The guarantee doesn't cover:
- Purchases made more than 14 days ago
- Custom development work (if applicable)
- Domain registration (you purchase domains separately from registrars)
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The guarantee applies to any WedSites purchase — plans and extended hosting.
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After 14 days, sales are final. There's no refund option for simply changing your mind.
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However, if there are significant platform issues that make WedSites unusable, support will work with you to resolve problems or discuss options. But the automatic guarantee no longer applies.
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The guarantee is designed for legitimate evaluation, not for using WedSites for free and then requesting a refund after your wedding.
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Using the platform in good faith and deciding it's not right for you? Absolutely, that's what the guarantee is for.
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Using the platform for your entire wedding planning, then requesting a refund after the event? That's not fair use of the guarantee.
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If you have questions about the money-back guarantee, check with support before purchasing. They can clarify exactly what's covered for your specific situation.
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