Can I get a refund?
Not sure if WedSites is right for you? No worries. Paid plans come with a money-back guarantee so you can try it risk-free.
Short answer: Yes. Any purchase comes with a 14-day money-back guarantee. If you're not happy within 14 days of purchase, request a refund yourself at wedsites.com/refunds — no need to contact support.
The 14-day money-back guarantee
When you purchase a plan, you have 14 days from the date of purchase to decide if WedSites is the right fit. If it's not working out, you can request a full refund within that window, entirely yourself. No hoops to jump through.
How to request a refund
Getting a refund is self-service:
Go to wedsites.com/refunds.
Enter the email address you used to purchase.
Click the secure link we email you.
Select the purchase you'd like refunded and confirm.
Your refund is processed immediately to your original payment method. Depending on your bank, it may take 5 to 10 business days to appear on your statement.
Purchased on or before July 12, 2026? The self-service refund page at wedsites.com/refunds is only available for purchases made after July 12, 2026. If you purchased on or before that date, please submit your refund request using this form instead.
What's the eligibility window?
The 14-day period starts on the day you make your purchase. You need to request your refund at wedsites.com/refunds before those 14 days are up. If you're on the fence, don't wait until the last minute. Give yourself time to explore the platform and make a decision.
What happens after 14 days?
After the 14-day window, sales are final. The money-back guarantee no longer applies.
That said, if you run into genuine platform issues that make WedSites unusable, the support team is always happy to work with you to find a solution.
Tips
Start exploring your plan features right away so you have plenty of time to evaluate.
If something isn't working how you expected, reach out to support first. They might be able to solve the problem quickly.
The guarantee covers plan purchases and extended hosting. It doesn't cover domain registration, which you buy separately from a registrar.