How do I resend an email to specific guests?
Send an email again to certain guests who may have missed it or need it resent.
Plan requirement: Standard or Pro plan
Short answer: Compose the same email (or use sent history) and select only the specific guests who need to receive it.
Resending to specific guests
Go to Sending in your dashboard
Find the original email in sent history, or compose a new one
If available, click Resend or duplicate the email
Select only the guests who need it:
Individually select their names
Or filter by a specific criteria
Send to the selected recipients
When to resend
Common reasons:
- Guest says they didn't receive it
- Email bounced and they fixed their address
- New guests added after original send
- Guest accidentally deleted it
Finding the original email
Go to Sending > Tracking
Find the email you want to resend
Click to view details or duplicate
Resending to one guest
For individual resends:
1. Create a new email or duplicate the original
2. In recipients, search for and select just that guest
3. Send to only them
Tips
Check if the guest's email address is correct first
Verify the email didn't bounce previously
Don't resend too many times (spam concerns)
Consider calling or texting if email repeatedly fails
Track who you've resent to