How do I manually update RSVP status?
Record responses when guests RSVP by phone, text, or in person instead of through your website.
Plan requirement: Standard or Pro plan
Short answer: Open the guest's profile and manually change their RSVP status to Confirmed or Regretfully declined.
Updating RSVP status
Go to Guests > All guests
Click on the guest's name to open their profile
Click the RSVP tab
Change the RSVP status dropdown (Confirmed, Regretfully declined, etc.)
Update event attendance if applicable
Click Save
Why manually update
You may need to update manually when:
- Elderly relatives can't use the website
- Someone tells you in person
- A guest calls or texts their response
- You need to correct an error
- Someone responds by mail
What to update
When entering a response manually:
- RSVP status (Confirmed/Regretfully declined)
- Response for each event (if multiple events)
- Meal choice (if you're collecting meals)
- Dietary restrictions
- Question responses
Keeping track
Consider adding a note to the guest profile:
- "RSVPed by phone on [date]"
- "Spoke with them at [event]"
This helps you remember why there's no online RSVP record.
Tips
Manual updates count in your attendance statistics
You can update responses at any time
If they later RSVP online, it may override your manual entry
Consider having one person handle all manual updates to avoid duplicates
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